Privacy Policy

Effective Date: 16th August, 2025

USMLE WISE LLC (“we”, “us”, “our”) operates https://usmlewise.com (the “Site”). We are committed to protecting your privacy while maximizing what information we collect and use to improve our services, resources, and AI models. By using our Site, you accept the terms of this policy.

1. Who We Are

Our website address is: https://usmlewise.com.
USMLE WISE LLC, 3504, 5th Ave, Pittsburgh, PA15213

Contact: [email protected]

2. What Data We Collect

We collect a broad range of information:

Personal Info: Name, email, phone, postal address, exam results, and all details provided by you via forms, booking, comments, uploads, chat, or direct contact.
User Content & Media: Any comments, feedback, testimonials, public posts, CVs, documents, videos, images, and AI/chat interactions you provide.
Account/Registration Data: Data entered when you create an account or subscribe.
Payment/Transaction Data: Payment info (processed via secure third parties; we store only what is necessary for records).
Usage Data: IP address, browser, device, referral source, pages visited, interaction logs, and cookies.
Metadata: Including file metadata (e.g., EXIF GPS data in images); avoid uploading images with embedded location data if you do not wish to share it.
AI Training Data: All communications or content you provide, including but not limited to chat messages, support tickets, and comments, may be collected and used to train and improve our proprietary/artificial intelligence and machine learning models, with or without additional notice.
Automated/Plugin Data: Comments and form data may be checked by automated spam-protection plugins and other analytics or security services.
Social/Profile Info: Gravatar profile images for commenters (see Gravatar privacy). Embedded media/content may pull in additional data.

3. Cookies & Tracking

We use cookies to:

Remember your preferences, login, and screen display settings
Enable comment and form autofill
Analyze user behavior (via Google Analytics and other tools)
Support the operation of embedded content, such as YouTube/Vimeo videos, Instagram, WhatsApp chat, etc.

Cookies may persist from session to session, and you may clear or block them in your browser settings; some features may be affected if you do.

4. How We Use Data

Service Operations: To provide, improve, and personalize educational, coaching, and consultation services.
Account Management: To administer and manage user profiles and logins.
Transactions: To process and record payments or bookings.
Communication: To respond to your questions, send confirmations, issue newsletters, and provide support (unsubscribe at any time).
Analytics & Improvements: To analyze site usage for troubleshooting, optimization, and security.
AI/ML Training: To develop, train, and improve our proprietary artificial intelligence/machine learning models, which may include but are not limited to responses, support, educational resources, and user experience customizations.
Security & Spam Prevention: To detect fraud, spam, or suspicious activity via automated and manual methods.
Legal/Administrative: To comply with applicable laws or respond to lawful requests from authorities.

Vendors/Processors: Secure third-party service providers for web hosting, email, payment, analytics, marketing, AI/ML tools, and cloud/document storage (Google Workspace, Google Drive, Stripe, PayPal, WhatsApp, etc.)
Legal/Regulatory: Government, law enforcement, or regulatory bodies as required by law or legal process.
Affiliates/Successors: Business partners, acquirers, or assignees in connection with a merger, sale, restructuring, or similar corporate event.
Public: Comments, testimonials, and some uploads may be publicly visible if posted to the site or our social media.

We do not sell or rent your personal information.

6. How Long We Retain Your Data

Comments/Uploads: Indefinitely, to facilitate moderation, improve services, and support AI/ML needs.
Account/Profile Data: As long as your account is active; business records may be retained as legally required.
AI/ML Training Data: May be anonymized and permanently retained for continued algorithm/model improvement.

7. Your Rights and Choices

Access: Request a copy of your data.
Correction: Request data updates or edits.
Deletion: Request deletion of your account or personal data (except where retention is required by law or for legitimate business/AI training reasons).
Restriction: Withdraw consent or object to certain processing where possible (note: this may limit your ability to use some features).
Export: Request an export file of your data.

To make a request, contact [email protected].

8. External Links & Embedded Content

Articles and pages may include embedded content (e.g., YouTube, Instagram, articles). These embedded items behave as if you visited those platforms directly; they may collect data, use cookies, and monitor your interaction according to their separate privacy policies.

9. Where Your Data is Sent

Visitor and user data may be processed or stored by Google Workspace/Drive (with two-factor authentication), secure U.S./global cloud providers, and by third-party automated detection (spam, fraud) systems—including, but not limited to, Akismet, Google, or in-house AI models.

10. Children’s Privacy

This site and our services are intended only for users over the age of 16. If you are under 16, please do not submit any personal information or interact with us.

11. Policy Updates

We reserve the right to update this policy at our discretion. Changes will be posted here. Continued use of our Site means you accept these terms.

12. Contact Us

Questions or requests about this policy or your data can be sent to:
[email protected]
No 36, 2nd Main, Ganganagar, Bangalore 560032, India
(919) 201-5700

By using our website and submitting data, you acknowledge and consent to all practices described above—including the use of your data for AI/ML model training and improvement. If you do not agree, please do not use the Site.